Sales Account Coordinator

Location: Remote/In-Office/Hybrid

About Us: 

Bushbalm is The Bikini Line Skincare Experts, on a mission to be the go-to solution for ingrown hairs, dark spots, and razor bumps—everywhere on the body. We create effective, results-driven products that help people feel confident in their skin, from the bikini line to underarms and beyond.

Born in Ottawa, we’ve grown from a bold idea to one of the city’s most exciting startups—securing a deal on Dragons’ Den and ranking among Ottawa’s fastest-growing companies. With a powerhouse eCommerce presence, a rapidly expanding retail footprint, and a strong network of waxing professionals, we’re disrupting the skincare industry in a big way. At Bushbalm, you’ll join a fast-moving, passionate team where innovation, collaboration, and career growth go hand in hand. If you're ready to make an impact, we’d love to meet you!

Why Join Bushbalm?

• Be part of a rapidly growing and innovative skincare brand making waves in the beauty industry.
• Work in a collaborative and fun environment that values creativity and fresh ideas.
• Gain strong opportunities for career growth and professional development.
• Help expand a brand that is available in Ulta Beauty locations nationwide and 17,000+ waxing salons.

About the Role:

We are seeking a highly organized and proactive Sales Account Coordinator to support the Bushbalm Pro sales team. Reporting to the Senior Sales Manager, this junior-level, newly created role plays a critical part in ensuring the sales organization runs smoothly and efficiently.

This role will provide coverage and administrative support for Business Development Representatives (BDRs) and Account Managers (AMs), while also contributing to key sales initiatives such as prospecting, CRM management, sales enablement, education, and events. The ideal candidate is detail-oriented, resourceful, and eager to grow within a fast-paced sales environment.

This is an excellent opportunity for someone with 1–2 years of sales experience looking to build a long-term career in sales, account management, or business development.

The salary range for this role is $45,000–$55,000 CAD.

Responsibilities:

Sales Team Support & Coverage

• Provide day-to-day support and coverage for Business Development Representatives and Account Managers

• Assist in managing inbound leads and routing opportunities appropriately

• Support account follow-ups, order coordination, and customer communication

• Ensure seamless coverage during team absences or peak periods

Sales Projects & Prospecting

• Support outbound prospecting initiatives, including research and lead list development

• Assist in executing sales campaigns and new account outreach efforts

• Contribute to strategic sales initiatives aimed at expanding the Bushbalm Pro customer base

CRM Management & Reporting

• Maintain accurate and up-to-date records in the CRM system

• Ensure proper tracking of leads, opportunities, and account activities

• Support sales reporting and data hygiene initiatives

• Identify process gaps and recommend improvements

Enablement, Education & Events

• Assist with sales enablement materials and internal training coordination

• Support educational initiatives for partners and waxing professionals

• Help coordinate trade shows, partner events, and industry activations

• Provide logistical and operational support for sales-related events

Who You Are:

• 1–2 years of experience in sales, business development, account coordination, or a related role

• Highly organized with strong attention to detail

• Comfortable working with CRM systems and sales tools

• Strong written and verbal communication skills

• Proactive, adaptable, and eager to learn

• Able to manage multiple projects and priorities in a fast-paced environment

• Passion for skincare, beauty, or personal care and alignment with Bushbalm’s mission and brand values

• Based in Ottawa or open to remote/hybrid work arrangements

Perks & Benefits:

• Competitive salary and comprehensive benefits package.
• Flexible work environment (remote/hybrid options where applicable).
• Health and wellness benefits, including a lifestyle spending account.
• Professional development opportunities to support career growth.
• Free access to our award-winning products.
• Inclusive and dynamic company culture with team-building events.

Join us in redefining body care and making an impact in the beauty industry!