Business Development Representative

Location: Remote/In-Office/Hybrid -Ottawa, ON

About Us: 

Bushbalm is The Bikini Line Skincare Experts, on a mission to be the go-to solution for ingrown hairs, dark spots, and razor bumps—everywhere on the body. We create effective, results-driven products that help people feel confident in their skin, from the bikini line to underarms and beyond.

Born in Ottawa, we’ve grown from a bold idea to one of the city’s most exciting startups—securing a deal on Dragons’ Den and ranking among Ottawa’s fastest-growing companies. With a powerhouse eCommerce presence, a rapidly expanding retail footprint, and a strong network of waxing professionals, we’re disrupting the skincare industry in a big way. At Bushbalm, you’ll join a fast-moving, passionate team where innovation, collaboration, and career growth go hand in hand. If you're ready to make an impact, we’d love to meet you!

Why Join Bushbalm?

• Be part of a rapidly growing and innovative skincare brand making waves in the beauty industry.
• Work in a collaborative and fun environment that values creativity and fresh ideas.
• Gain strong opportunities for career growth and professional development.
• Help expand a brand that is available in Ulta Beauty locations nationwide and 17,000+ waxing salons.

About the Role:

In this newly created role, you will be a results-driven Business Development Representative who will be working on converting inbound leads which are made up of Waxing Salons, Solo Estheticians and Spa Locations into paying Customers. This role focuses on guiding the Prospect through their first purchase while maximizing the order value through strategic upselling and product recommendations. 

To learn more about our Professional business find the Bushbalm Pro Instagram here. 

The salary expectation for this role is $40,000 CAD + up to $30,000 CAD in commission.

Responsibilities:

• Working closely with the Sales Manager to take inbound leads. 
• Conduct daily high volume prospecting to generate qualified leads (between 20 to 40 calls per day) and social selling (e.g. via Instagram and SMS).
• You will be going through our Sales Motion to bring new applications to customer salons in less than 60 days. 
• Demonstrate product and industry knowledge as a subject matter expert to communicate the value of Bushbalm to estheticians and spa owners. 
• Convert Leads into first-time Customers.
• Drive higher average order value through upselling and bundling.
• Attend trade shows to meet new and existing Professional partners to drive increased brand loyalty and revenue. 
• Use a CRM to maintain a clean funnel to help consistently convert new clients. 
• Use a CRM to maintain sales prospecting efforts and run weekly reports that will be reviewed by the leadership team.

Who You Are:

• You’re passionate about sales!
• Have a minimum of 1 year with relevant sales experience. 
• Have closed SMB deals before. 
• Strong communication and objection handling skills.
• Ability to upsell and increase orders.
• Know how to handle a lead pipeline that’s rapidly growing. 
• You’re a great communicator with business owners and estheticians. 
• Experience using a CRM (e.g. Salesforce, Hubspot).
• Experience in beauty, spa, or salons is considered an asset.

Perks & Benefits:

• Competitive salary and comprehensive benefits package.
• Flexible work environment (remote/hybrid options where applicable).
• Health and wellness benefits, including a lifestyle spending account.
• Professional development opportunities to support career growth.
• Free access to our award-winning products.
• Inclusive and dynamic company culture with team-building events.

This position requires completion of a project as part of the application. Carefully review the below section outlining the project and include it with your submission. Applications submitted without the completed project will not be considered.

Join us in redefining body care and making an impact in the beauty industry!

PROJECT

To apply for this position, please complete the below project work. The goal of this project is to show us your sales approach, critical thinking, and communication skills. 

Converting A Multi-Location Inbound Lead

Create a sales strategy with tactics you’d take to close a high-value inbound lead. Feel free to be creative! Define outreach methods, engagement tactics, and selling strategies that may resonate with the client. Please add in how many days you’d expect to close this lead into your project.

Your action plan should include:

• Client Overview  
• Sales Strategy and Client Approach
• Engagement and Messaging 
• Cross-Sell/Upsell Opportunities

Project Context:  

• Salon Name for Project: Jane Doe Wax Co. 
• Location: Long Beach, California
• Inbound Method: Facebook Ad
• Number of Locations: 3
• More Info: We are a 3 location wax chain specializing in Brazilians and Full Body Waxing. We have 6 esties and currently offer retail. 

This data is anonymous. However, if you'd like to view what a great partner looks like please view this Instagram Account for project inspiration.